Deliver Criticism in the Work Place

TJ Walker, Public Speaking and Media Training Expert

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8 Lessons (32m)
    • 1. You Want to Help with Your Criticism

    • 2. Start with Praise

    • 3. Isolate Exactly What is Wrong

    • 4. Give Highly Specific Advice

    • 5. End with Positive Context

    • 6. Get in Some Video Rehearsal

    • 7. Course Conclusion

    • 8. Give and Get Feedback


About This Class

Imagine being able to give employees, colleagues and clients constructive criticism in the workplace, and they follow your advice, and actually appreciate your insights. Wouldn't it be nice to know that you can deliver criticism to colleagues in the workplace and they will take your criticism to heart and feel better about you in the process?

Once you have completed this project, you will be able to:

  • Avoid the common blunders other people make when delivering criticism in the workplace
  • Build trust first with colleagues
  • Make your criticism seem objective and credible
  • Package your criticism so that it will be acted upon

This course is delivered primarily through spoken lecture. Because the skill you are learning is speaking related, it only makes sense that you learn through speaking.

The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.