Crucial Conversations: Tools for Talking When Stakes are High

Joseph Grenny, Leadership researcher, speaker and author

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6 Lessons (34m)
    • 1. Introduction

    • 2. Why We Don't Speak Up

    • 3. Master My Stories—Part 1

    • 4. Master My Stories—Part 2

    • 5. Choose the Right Conversation

    • 6. Make it Safe

79 students are watching this class

Project Description

Think of a conversation with someone from your personal or professional life that hasn’t been going very well. This will be your “test case” for the class project.

1. Take the 12-question Style Under Stress Assessment with this specific person/conversation in mind. Click “Submit” at the bottom of the assessment page to get your score.

Take Style Under Stress Here

2. Consider the skills you learned. What is one skill you could use to improve the quality of this conversation? Why do you think that specific skill would make a difference?

3. Post your Style Under Stress score and your thoughts from item #2 to the project gallery with a corresponding picture (note: you do not need to share specifics about this person or the situation, only what you learned).