Confidently Speak on the Telephone | TJ Walker | Skillshare
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15 Lessons (37m)
    • 1. You Will Become Great on the Phone

    • 2. Audit Yourself

    • 3. Cold Calls Don't Work But...

    • 4. Don't Use Speakerphones

    • 5. Record Your Own Audio

    • 6. Have Multiple Rehearsals on Audio

    • 7. Practice with Strangers

    • 8. Practice with People You Know

    • 9. Practice Using Notes

    • 10. Stand and Smile

    • 11. Leave a Voicemail

    • 12. Work On Your Uhs and Ums

    • 13. Practice Every Time

    • 14. Course Conclusion

    • 15. Give and Get Feedback


About This Class

With more and more communicating devices, you will find yourself speaking on phones and phone devices. To do that, you should know how to speak so that you present yourself the best.

Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. You can be relaxed, authoritative, and easy to understand on the phone.

In this class, you will learn how to communicate effectively on business calls, teleconferences, and other presentations made by phone. You can prepare for important phone calls, just as you would for important speeches or in-person presentations. With proper guidance, anyone can learn how to speak effectively over the telephone.

Imagine that every time you speak on the telephone you know that you sound confident, authoritative and knowledgeable. Wouldn't it be nice to know that people understand you and remember your key messages anytime you speak on the phone?

This course is delivered primarily through spoken lecture. Because the skill you are learning is speaking related, it only makes sense that you learn through speaking.

The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.