Communication Skills Training Course-Let's Talk!

Laura Silverstein, LCSW, Communicastion Trainer/Couples Therapist

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14 Lessons (49m)
    • 1. Preview: Communication Skills Training

      1:34
    • 2. Welcome to This Evidence-Based Communication Skills Training Course!

      2:21
    • 3. Miscommunication is a Waste of Time

      2:10
    • 4. What Makes Communication Fail?

      3:32
    • 5. How to Avoid a Misunderstanding (Or Fight)

      6:47
    • 6. Project #1: Practice Avoiding a Misunderstanding

      3:15
    • 7. You Are Fabulous (But People Will criticize you Anyway)

      3:20
    • 8. How to Respond to Criticism without Becoming Defensive

      6:13
    • 9. But You Don't Have to Fall on the Sword Either

      2:50
    • 10. Project #2: Practice Responding to Criticism

      1:33
    • 11. It's Hard to Talk to Someone Who is Upset

      3:57
    • 12. How to Empathize Without Making Things Worse

      9:17
    • 13. Project #3: Practice Expressing Empathy

      1:26
    • 14. Acknowledgements and Resources

      0:20