Communicating for Success

Leigh Faulkner, Communicator

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20 Videos (1h 59m)
    • Introduction

      1:57
    • A Tool for Every Situation

      6:04
    • Oral Communication Process

      3:47
    • Barriers to Communication

      5:02
    • Empathic Listening

      8:19
    • Body Language

      7:10
    • Self-awareness

      6:27
    • Johari Window

      5:28
    • Giving & Receiving Feedback

      6:08
    • Formal Feedback

      6:00
    • Informal Feedback

      6:55
    • Checking the Message

      5:15
    • Open-ended & Closed Questions

      4:57
    • How Much Information is Enough?

      7:08
    • Communication Styles Part One

      6:12
    • Communication Styles Part Two

      7:02
    • Personality Types Part One

      6:24
    • Personality Types Part Two

      7:05
    • Intergenerational Communication Part One

      6:21
    • Intergenerational Communication Part Two

      5:38

About This Class

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Join educator Leigh Faulkner, EdD, for an in-depth exploration of the qualities and processes that contribute to successful interpersonal communication.

There are three main takeaways from this course:

1. A deep understanding of the oral communication process

2. A deep understanding of how to interpret oral communication events

3. A deep understanding of how to communicate for positive results

Communicating for Success achieves the course goals through an examination of a number of topics, specifically,

  • The Communication Process
  • Barriers to Communication
  • Empathic Listening
  • Body Language
  • Self-awareness
  • The Johari Window
  • Giving and Receiving Feedback
  • Formal Feedback
  • Informal Feedback
  • Checking the Message
  • Open-ended and Closed Questions
  • How Much Information is Enough?
  • Communication Styles
  • Personality Types
  • Intergenerational Communication

A very special part of the course is the extensive developmental activities designed to help you turn your new knowledge into useable skills. You will be encouraged to keep a Communication Journal that will be, among other things, a record of your very unique journey to your communication goals.

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Leigh Faulkner

Communicator


Hello, I'm Leigh Faulkner.

I'm an educator with wide experience. I've taught public school (all grades from four to twelve) and was vice principal or principal of various public schools. I was principal of a private school. I was a volunteer international development worker with the World University Service of Canada and I've taught at universities in three countries.

I hold a Bachelor of Arts in English & Philosophy, a Bachelor of Education, a Master of Arts (Ed) in Curricu...

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