CM102 Types of conflict at work & their consequences

Sharon Xuereb

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7 Videos (22m)
    • CM102 2 types of conflict

      3:15
    • CM102 Personal need vs solution

      2:48
    • CM102 Group development

      3:58
    • CM102 Groupthink

      3:47
    • CM102 Conflict as pos

      3:35
    • CM102 Conflict as desctructive

      2:52
    • CM102 Which effect

      2:13

About This Class

This is the second of a 3-part course about conflict management in the workplace. In this class we examine the different types of conflict and their consequences. We see how conflict stems from needs that we all experience, and learn how to express these needs to they are met without leading to conflict. We also see that conflict has both positive and negative consequences, depending on how it is handled. 

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I am a psychologist, with many years' experience working in a range of challenging environments and with people experiencing various difficult circumstances. I am keen on imparting my knowledge and experience to others, so equipping people with tools to be successful in their relationships. i have been teaching online for the last few years. I love it, especially when students start discussions and we can explore a subject in more depth.

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