Business Process Criteria to consider when choosing a service provider, or aligning your own process

EL March, Mind Transformation

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12 Lessons (55m)
    • 1. Process1

      4:16
    • 2. Terminologies1

      2:05
    • 3. Availability Mgmt

      4:56
    • 4. Capacity Mgmt

      6:08
    • 5. ITSCM

      1:21
    • 6. Service Desk

      1:25
    • 7. Incident Mgmt

      5:34
    • 8. Problem Mgmt

      4:05
    • 9. Change Mgmt

      7:41
    • 10. Release Mgmt

      6:51
    • 11. Configuration Mgmt

      6:10
    • 12. Must Know

      4:45
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