Business Process Criteria to consider when choosing a service provider, or aligning your own process | EL March | Skillshare

Business Process Criteria to consider when choosing a service provider, or aligning your own process

EL March, Mind Transformation

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12 Lessons (55m)
    • 1. Process1

      4:16
    • 2. Terminologies1

      2:05
    • 3. Availability Mgmt

      4:56
    • 4. Capacity Mgmt

      6:08
    • 5. ITSCM

      1:21
    • 6. Service Desk

      1:25
    • 7. Incident Mgmt

      5:34
    • 8. Problem Mgmt

      4:05
    • 9. Change Mgmt

      7:41
    • 10. Release Mgmt

      6:51
    • 11. Configuration Mgmt

      6:10
    • 12. Must Know

      4:45

Project Description

Ask Your Questions

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After years of experience I have learned that the IT Service Providers promise much but when it comes to delivery, they come short.  It is all in asking the right questions and getting the right answers and the level of service and closing thr gaps on the loop-holes.  So bring back your area of concern and I will try my best to provide you with the answers you need.

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