Business Process Criteria to consider when choosing a service provider, or aligning your own process | EL March | Skillshare

Business Process Criteria to consider when choosing a service provider, or aligning your own process

EL March, Mind Transformation

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12 Lessons (55m)
    • 1. Process1

      4:16
    • 2. Terminologies1

      2:05
    • 3. Availability Mgmt

      4:56
    • 4. Capacity Mgmt

      6:08
    • 5. ITSCM

      1:21
    • 6. Service Desk

      1:25
    • 7. Incident Mgmt

      5:34
    • 8. Problem Mgmt

      4:05
    • 9. Change Mgmt

      7:41
    • 10. Release Mgmt

      6:51
    • 11. Configuration Mgmt

      6:10
    • 12. Must Know

      4:45

About This Class

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Through 33+ years of experience working with large institutions, Dr. EL March has designed this comprehensive course to walk all beginners as well as business executives through an introduction to business process and what is needed to implement them. The course also highlights things to look for when choosing an IT service provider and the possible pitfalls.