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12 Lessons (26m)
    • 1. Being Assertive in Appropriate Ways Introduction

      2:49
    • 2. Assertiveness - Introduction

      1:39
    • 3. Rights and Responsibilities

      2:25
    • 4. Choices of Behaviour

      1:12
    • 5. Aggressive Behaviour

      1:25
    • 6. Passive Behaviour

      1:19
    • 7. Assertive Behaviour

      0:59
    • 8. Assertiveness Methods and Techniques

      6:25
    • 9. Barriers to Assertiveness

      2:06
    • 10. Ways to Say No

      2:30
    • 11. Rules of Assertiveness

      1:45
    • 12. Assertiveness - Conclusion

      1:12