Be a Great Communicator: 8 Tips to Help You | Fiona MacKay Young | Skillshare

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Be a Great Communicator: 8 Tips to Help You

teacher avatar Fiona MacKay Young, Handwriting Analysis & Personal Growth

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

9 Lessons (23m)
    • 1. Introduction

    • 2. #1 Be Aware of Your Body Language

    • 3. #2 Show Genuine Interest

    • 4. #3 Make Good Eye Contact

    • 5. #4 Don't Interrupt

    • 6. #5 Be Authentic

    • 7. #6 Respond to others feelings appropriately

    • 8. #7 Make your body language reflect what you say

    • 9. #8 Really Listen

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About This Class


Do you want to communicate more effectively? Know how to handle every situation? Be comfortable speaking with and listening to just about anyone? If so, this course may be a great help to you as it contains eight very useful, instantly useable tips on how to communicate in ways that lets you connect with people in a positive way.

Each tip is easy to understand and easy to use. It's just a matter of being aware of what to do and how to do it, then you're off and running. Don't feel you have to hide in the corner in case you 'put your foot in it' - instead learn how to talk to almost anyone with confidence and success.

Meet Your Teacher

Teacher Profile Image

Fiona MacKay Young

Handwriting Analysis & Personal Growth


I've been involved for over 20 years in helping people move ahead with their lives through identifying their gifts, strengths and overcoming blocks or limitations. It is my goal to inspire those I meet to develop their potential to the fullest.

There are a wide variety of ways to do these things, and I love to explore, adapt and create new ways.

As a Graphologist and Grapho-Therapist (Handwriting Analysis),

And also as a Career Counselor and Personal Development & Law of Attraction Coach,

I love nothing more than to help people be the very best they can be, to realize their hopes and dreams and love their lives. 

I also love 'techie' things, and have worked as a Graphic Designer, creating websites (WordPress) and creating videos fo... See full profile

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1. Introduction: I'm feeling Makhaya on. This is being a great communicator. Eight tips to help you. Communication is one of thes skills that applies to your whole life. You communicate in different ways at different times with different people, but we're always communicating in some way. And even we were not verbally speaking or writing. Etcetera were still communicating with her body language. So to be a strong communicator, you need to pay attention to your body line, which, as well as your words on this course say she threw us. I say eight tips to help you become a better communicator that can affect relationships. Friendships you work, get effect everything in your life it let should be more transparent. It lets you get across the message you want to get across. So if you've ever been in a situation where afterwards you thought, wow, that didn't go well, I wish I could have done that better are the misunderstood me completely. Then, by being coming a better communicator, perhaps you can avoid that happening again, or I mean, these things happen to everybody. So once it happens, so if you have great communication skills, you'll be able to go back and fix it. You'll know how to deal with it, How to make it better. So I hope you enjoy the course. I hope you find it really useful. I hope you do. It's in the first place. I help you if I get really useful. So eight tips to help you become a great communicator on If you do like it, please let me know. Communicate with me. Let me know how it helped you on and think about following me on the skill share cause I love doing personal development courses for so let's communicate. 2. #1 Be Aware of Your Body Language: number one be aware off your body language. Even people who think they're totally unaware of body language. There's our other peoples are nevertheless reading it unconsciously. We all respond to other people's body language whether we want to or not, whether we realize it or not. And likewise, other people respond to our body language, whether or not they want to. And whether or not we're aware off a sick bills that were sending so for effective communication, being not only aware off, but being in control off our body language is very, very important to become more aware of your own body language. You can start by observing other people's notice when their body language enhances what they're saying on notice when it doesn't. Did you know that only 7% off? What we understand in conversation is actually contained in the words that we hear? That's right. Yes, only 7%. So 7% is in the actual words, 34% is in the tone of the speech. Off the voice. On the other 59% is in the body language, some more than half off what people understand of what you say comes from your body language. You can prove this to yourself. If a fun exercise gets a friend on site to try this out, tell the friend that you are really, really happy to see them. But as you say it look unhappy, part slow coach to all the bodily things you would do if you really were not happy to see your friend. Then watch your friends reaction who probably laugh because it's blatantly obvious to them that you don't mean what you're saying. They won't assume that your body language was lying. They'll assume it was your words that were untrue, although in this case will also realize that you were just joking. So consider the message you want to get across on. Be aware off your body language so it's it matches the message. The words alone won't do it. And once you start watching body language, you'll also understand other people much better, because you will be consciously reading their body language as well as listening to their words. And you may find a few surprises about some people as you do this, because not everyone means what they say, but their body language will usually give them away. Here's the class project as you hear people talking either in your day to day life or when watching interviews or talk shows on TV pay close attention to their body language, not only to determine if he really mean what they're saying, but also to learn for yourself what body language most effectively demonstrates. What feelings This is good information for you in the future, coming up next number to show genuine interests. 3. #2 Show Genuine Interest: number to show genuine interests. When someone talks to you, Do you make a point of being genuinely interested in them on what they're saying? People can tell if you're just waiting patiently for them to stop talking. They can tell if you're bored, and if you're not sincerely interested in what they're saying to you, why should they show any interest in what you say to them? And if neither, if you are interested in what the other is saying, no communication is really happening at all. So make the effort to take a really interest in what your conversational partners are saying. Stop the voice in your head. That's always thinking about what you're going to say next and just focus on what is being said right here. And right now that's a way for riel. Communication and connection toe happen. Here's a class project. Next time you're having a conversation with someone, make a particular effort to say, Focus on what they're saying. Don't allow your mind to wander. Don't think about what you're going to say next. Just give that person your full attention for no coming up. Next. Number three Make good eye contact 4. #3 Make Good Eye Contact: number three make good eye contact, although in some countries making eye contact is not encouraged. In Western I in worsen culture high contact, it's a necessary part off good communication. Someone who will not make eye contact with you as we speak appears shifty or untrustworthy . But of course, you don't want to fix the other person with a heart unblinking stare that will make them uncomfortable but comfortable. Direct eye contact is almost a requirement in positive communication. If you're shy and looking, someone straight in the eye feels almost impossible for you to do. Look at the bridge of their nose instead, the other person won't be able to tell that you're actually not looking them in the eye. The eye contact doesn't have to be continuous from start to finish off a conversation. It's normal to look elsewhere briefly as you talk and not true to look upwards as you come up with new ideas on downwards. If you're talking about how you feel, just make sure that you give enough eye contact, especially when listening to someone else speak that you're showing interest on not looking around other people. A. So we be rather speaking with them. Here is the class project. In the next few conversations you have, especially with people that you don't know Well, notice how often you look them in the eye on how often they look you in the eye. If you find you not giving enough good eye contact, work on improving it. Coming up next. Number four don't interrupt. 5. #4 Don't Interrupt: number four. Don't interrupt when someone is talking, and it generates a great idea in your head or brings up some memory for you that fits exactly on the topic. Being spoken about. It's very hard to keep quiet. You want to interrupt and offer your thoughts on the matter, or share your ideas or tell your story. But a good communicator knows not to do that. A good communicator will wait until there is a pause in the conversation on Natural Place to join in the talk. When you do it that way, everyone in the group IHS usually willing to listen to you. If you interrupt, you may get some attention, but the person who is speaking will probably not be very happy with your behavior. And having set the stage for this type of behavior, there's a good chance that you will be interrupted just as you get to the best. Spits off what you were sharing with others on. Besides that, it's just plain route, so be patient. Don't interrupt. That's a sign of an excellent communicator. Here's the class project. This project could go on almost for the rest of your life. If you are one of the many, many people who has a habit of interrupting others. It can be really hard habit to break. So the class project is, quite simply, stop interrupting others. If you do it now, coming up next, number five be authentic. 6. #5 Be Authentic: number five be authentic. It could be difficult to save what you feel or think when it contradicts. What someone else is saying or thinking without appearing hostile are on the attack. But being authentic means not pretending you agree just to keep the peace. On the other hand, it also means speaking your truth in a non aggressive way, and it doesn't have to make the other person wrong. There's room for many different opinions in the world. Make your motto live and let live by being a frantic and speaking what is true for you, while openly allowing others to do the same for themselves in a courteous, accepting atmosphere. Here's a class project the next time you feel you had better not speak up or attempted to pretend to feel differently than you really do thing for a minute and see if you could come up with a way to speak what you think without being in anyway combative to the other person or the other person's opinion coming up next. Number six. Respond to others. Feelings appropriately 7. #6 Respond to others feelings appropriately: number six respond to others. Feelings. Appropriately, When you're communicating with someone, it's important to respond not only to what they say, but to how they say it, by which I mean respond to the feelings behind the words. If you could be sensitive to other's feelings in your communications, you'll find that you are much more effective than if you're not. People can put on a show. But if, even without verbally showing you know how they feel, you can take their feelings into account. You will farm a much easier, more genuine connection. If someone seems upset very that in mind, who you talk to them. If you know them well enough, then ask. But if not, just be gentle on understanding. Without mentioning that you see there are happy. If they seem stress, help them to laugh or do something else that releases stress. If they're radiating joy, celebrate with, um, and always be considerate off what you expect their feelings to be about anything. A very simple example would be a Someone recently broke out with a partner after a long relationship. It would not be considerate to refuse over how wonderful your new relationship is keep that for another time. Is that talk about things to take their mind off? They're upset and directed towards happier areas off life. For some people responding to others, feelings is us natural as breathing. For others, it takes some conscious effort in practice. So if you're someone for whom this doesn't come naturally, try to remind yourself to take a moment to connect with other people's feelings before you speak or communicate in other ways. Here's a class project. Consider whether you instinctively respond to others feelings. If so, then you have no class project for this lesson. If not, your project is to pay close attention to how much you can pick up about the feelings of others in the next few days and try to respond appropriately. Coming up next. Number seven. Make sure your body language reflects what you say 8. #7 Make your body language reflect what you say: number seven Make your body language reflect what you say. Either the wrong body language are no body language. Meaning of frozen, unresponsive look will have an adverse effect on any communication. Use appropriate body language to complement what you're hearing and what you're saying when you talk to someone, let your body language reflect how you feel whether you smile our firm. Whether you look serious, laugh. Don't be saying how great it is to see someone as you look bored and peer over the shoulder to see you can talk to next are be checking your phone as you tell them you hope to see them again soon. Whatever you say at any time, make sure your body language is saying the same thing as that city sentia part off effective communication. Here's a class project. Pay good attention to how your body language is as you speak to people in the next few days on. Watch theirs, too, to get a good idea off what is reflecting in the conversation and what is not coming up Next? Number eight. Really Listen 9. #8 Really Listen: number eight. Really, listen. As someone is speaking, use active listening. That means instead of just inactivity, letting the words wash over you. You sure by your body language, Onda occasional sounds that you're engaged in the conversation and taking in what's being said. Active listening techniques include Pay attention to what's being said, asking open ended questions to encourage the speaker to explain more asking for clarification. If you don't understand something, they say, repeating back paraphrasing what was said. So you're saying that not in agreement murmur Ah ha or okay, use facial expressions to reflect what you're hearing. Just feel engaged on. Follow the conversation on. You'll probably find yourself doing these things quite naturally. Here's a class project. Pay attention to how people show that they're listening. You can do this in person or as you watching TV. This way you can learn more skills off active listening to make people feel that you're really listening to them. And here's a wrap up here again are the eight tips to help you become a great communicator . Number one. Be aware of your body language to show genuine interest. Three. Make good eye contact. Four. Don't interrupt five be authentic. Six. Respond to others. Feelings appropriately. Seven. Make sure your body language reflects what you say and number eight really Listen, now it's your turn. Go out there and communicate.