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19 Videos (1h 36m)
    • Introduction

    • A 3 - Origin and Formats

    • A 3 Problem-Solving Overview

    • Problems - Definition and Types

    • The Problem Situation - 1

    • The Problem Situation - 2

    • The Problem Situation - 3

    • Target

    • Theme

    • Cause Analysis - 1

    • Cause Analysis - 2

    • Countermeasures - 1

    • Countermeasures - 2

    • Countermeasures - 3

    • Countermeasures - 4

    • Implementation

    • Follow-Up

    • Improving A 3’s Effectiveness

    • Closure


About This Class

The Proven Technique for Empowering Your Employees and Ramping up Business Performance! 

Effective problem solving at every level of your business is crucial to its operational efficiency. While the majority of companies fail to instil even the most basic problem-solving skills in their employees, it’s been widely recognised that those organisations willing to invest in the professional development of their work force are far more likely to meet and exceed their goals and objectives.

The concept behind the A3 methodology is simple: it’s the communication of a proposed idea on a single sheet of paper – no more and no less. In Lean organizations like Toyota, where time is short and everyone performs multiple functions, the act of condensing a problem down to a single, easy to digest page has led to incredibly successful results.

As simple as the concept sounds, the A3 has proven to be a highly effective method for keeping both the attention and the support of everyone involved in a problem solving situation. By implementing this straightforward approach, and the thought process behind it, across the departments of your organization, the A3 will soon become an invaluable component of your company’s strategy for dealing with problem situations. 

You will learn:

  • You’ll have the knowledge and skills necessary to promote and enhance the problem solving abilities of the employees across all levels of your organisation
  • You’ll learn the best methods for presenting or reporting facts to others in the workplace, through the adoption of a succinct but highly effective format
  • You’ll understand the significance behind documenting a trail that can be easily followed and understood in relation to any problem solver’s actions and corresponding results
  • You’ll discover the distinct advantages of cultivating a common language and methodology within an organisation
  • You’ll gain the ability to create, nurture, and sustain a workplace culture that’s conducive to upholding best practices for Lean Manufacturing
  • You’ll gain the skills and knowledge your business needs to lay the groundwork and build the necessary foundation for positive change and future growth

By completing this course, you’ll learn the basic principles behind the A3 methodology, and how to use it to effectively develop the problem-solving skills of your employees. You’ll understand the positive relationship between successful problem solving and company-wide improvements in operational efficiency, quality, productivity, delivery, safety, and overall profitability. You’ll also recognise the






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Krasimir Kirov

Operational Excellence Training

Business Management Problem-solving