Our teachers and students – the community – are the pulse of Skillshare. The following Community Guidelines are here to help you understand what it means to be a member of Skillshare, whether you're interacting with each other or members of our team. Don't forget that your use of Skillshare is subject to these Community Guidelines and our Terms of Service.
What To Do
There's a real person behind each Skillshare profile or support email. Treat others with generosity of spirit and give them the benefit of the doubt. Be courteous and cooperative – this will lead to collaboration to resolve your issues faster.
Be active in discussions, ask questions, and get to know your peers. The more you put in, the more you and others will get out of the class.
Reviews are meant to help other members improve; they are not a space for rants or spam. If you really enjoyed a class, mention those things the teacher did to make it so great. If you were disappointed by a class, don’t attack the teacher. Instead, list the things you think they could do better next time. Feedback is a gift – don't forget it! Hateful speech will simply not be tolerated.
We're a global community of many types of people, who all have the right to feel comfortable and who may not think what you think, believe what you believe or see what you see. So, be polite and respectful in your interactions with other members.
Be Reasonable About Expectations
If you feel like a class you attended wasn’t what you expected, or you didn’t learn what was promised, we recommend you first try to work it out with the teacher. Be respectful, straightforward in explaining your issue, and make sure your expectations for resolution are reasonable. If you can’t come to an agreement, reach out to us and we’ll see how we can help.
Pursue Lifelong Learning
Our goal is to create a community that allows you to learn anything from anyone. Take advantage of it!
What Not To Do
We believe in second chances – making mistakes is another chance for learning! However, the health and safety of our community will always come first, and stepping across any of the lines listed below may result in warnings and eventual account deletion.
Don't Be Shady
Don't list any content or exhibit behavior that is illegal or prohibited. Offenders' accounts will be deleted, and in appropriate cases, will be reported to authorities.
Don't Rant, Insult, or Threaten Others
Skillshare is not a venue for you to harass, abuse, bully, or intimidate others, especially in community spaces. Valid complaints about conduct will be investigated immediately.
Don't Use Public Community Spaces to Discuss Transactions or Feedback
Contact our support folks to dispute or discuss transactions. You may give public endorsements and private feedback via our post-class feedback email channel.
Don't Host Class Materials Outside of Skillshare
Using Skillshare as a proxy to other websites or services is grounds for class removal.
For specific teacher and student FAQs, check out our support center.