Negotiation & Conflict Resolution Training

Classroom

How good are you when you're under pressure, feel offended, or notice that a conversation is taking a turn for the worse? Find out here. In this 2.5 hour professional training you will learn and systematically practice a 4-step system for figuring out what the other person really wants, expressing yourself clearly and objectively, and skillfully handling difficult situations.

Scientific background:

Based on communication theory and Marshall Rosenberg's 4-step NVC system of collaborative communication

What you leave with:

Skillset to handle difficult situations
Increased confidence and communication ability

NOTE: This class will have 40 participants, via LifeLabs New York.com

Taught by LifeLabs New York

LifeLabs New York

This course is offered via LifeLabs New York, a Laboratory for Good Ideas on everyday living. The training is led by Dian Killian, Phd, a certified communications trainer and the director of the Center for Collaborative Communication.