It was the best of times, and the worst of times. Entrepreneurs who find themselves in a managerial role will tell you that it's not always what it's cracked up to be. Managing people can be incredibly rewarding--and incredibly frustrating. It's so easy to get it wrong (just watch an episode of The Office for proof.)

But there's hope!

Although we're led to believe that leaders are born--and not made--the research in the field of leadership studies shows otherwise. In this course, you'll learn the three essential skills all great leaders embrace. They are:

1) Active Listening - paying attention to and understanding members of your team

2) Setting Expectations (Delegating) - ensuring projects hit the target

3) Corrective Feedback - how to have difficult conversations when targets are not met

In this two-hour interactive workshop, you'll discuss the benefits of these three skills, understand their uses, and then practice them with real-time feedback.