I'll walk you through building an online community. Insights include practical to-dos, big ideas and what to do in crisis situations. I'll also share what to do to keep your boss happy and to keep your new community members engaged. At no point will I suggest posting pictures of kittens, creating a "viral video" or trying to get as many Twitter followers as you can. If you have any specific questions you’d like answered, please email me ahead of time at blue@iknowsmartpeople.com